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Shipping Policy

We offer free shipping on "sets" of tracks (two or more of identical tracks) and any "tire" orders over 500lbs. If your order is less than 500lbs or a single track, or single varieties of tracks, please contact us for shipping prices before placing your order. Simply call (864) 520-4243 for shipping details.

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How Quickly Do We Ship?

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Orders received Monday through Friday by 3:00 EST will usually ship the same day if in stock.  Orders placed after normal business hours will ship the next business day.

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Qualified Areas For Free Shipping

 

Many of our products are advertised with free shipping. Please note, this only applies to those shipping addresses located within the Lower Continental 48 States. Any product(s) being shipped out of the Lower Continental 48 States, including Alaska and Hawaii, will be required to pay additional shipping fees to deliver to these locations.

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Buyers with shipping addresses within the lower 48 States that are off-shore or located on an island, will be required to pay additional shipping access fees. These fees must be collected before the product is shipped. We reserve the right to cancel and refund orders in the event that a buyer refuses to pay the additional fees.

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A Valid Phone Number Is Required

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Buyers are required to provide a valid phone number for our shipping company. Many of our products are shipped by tractor-trailer, therefore someone must be available during normal business hours to unload and accept delivery. Most transport carriers will not deliver freight unless they can contact the buyer via phone to schedule a drop-off time. Failure to provide a valid phone number can result in delays or cancellation of your order.

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Residential Deliveries

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We encourage our buyers to provide a commercial delivery address. This is preferred by most freight carriers and in most cases will decrease your transit time by at least one day. We can, however, deliver to a residential address as long as someone is available to unload the freight. We reserve the right to collect additional fees if accessorial services (liftgate, etc) are required at the time of delivery.

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Shipments should be picked up at your local freight terminal if you do not have a way to unload, or if it is difficult for a Tractor-Trailer to access your location. Your trucking terminal must be one of our preferred Carriers. Please contact us for help deciding what may work best for you if you're unsure.

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Change Of Address Re-consignment Fees

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Any delivery address changes requested after the product has left our warehouse are subject to re-consignment fees. These fees may vary and are designated by our freight carriers.

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